Privacy Policy

Effective Date:  1st September 2025

Joyous Things & Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following personal information when you interact with our website:

• Identity & Contact Information: name, email address, phone number, and shipping/billing address.
• Payment Information: payment details provided at checkout (processed securely via third-party payment providers; we do not store full card details).
• Order Details: products purchased, preferences, and order history.
• Technical Data: IP address, browser type, and other information automatically collected to improve site performance.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and deliver your orders.
• To communicate with you regarding purchases, inquiries, or customer support.
• To provide updates, promotions, or newsletters (only if you opt-in).
• To improve our website, services, and customer experience.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and will never sell your information. However, we may share limited personal data with:

• Service Providers: such as payment processors, shipping couriers, and IT support providers, only to fulfill your order or support our services.
• Legal Authorities: if required to comply with applicable laws, regulations, or legal proceedings.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. All payment transactions are encrypted and processed securely by trusted third-party providers.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw your consent for marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

For any requests, please contact us at joyousthingsandco@gmail.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page, with the “Effective Date” noted above.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Joyous Things & Co.
📧 Email: joyousthingsandco@gmail.com