Effective Date: 1st September 2025
Welcome to Joyous Things & Co. (“we,” “our,” or “us”). By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
- These Terms & Conditions apply to all visitors, customers, and users of our website.
- By placing an order with us, you confirm that you are at least 18 years of age, or have parental/guardian consent to make a purchase.
- We reserve the right to update or change these Terms at any time. Updates will be posted on this page.
2. Products & Descriptions
- We make every effort to ensure product descriptions, images, and colours are accurate. However, slight variations may occur due to lighting, screen settings, or manufacturing differences.
- All products are subject to availability. If an item becomes unavailable after your order, we will contact you as soon as possible.
3. Pricing & Payments
- All prices are listed in [Insert Currency, e.g., AUD] and are subject to change without notice.
- Payments are processed securely through trusted third-party providers. We do not store your full payment details.
- By placing an order, you agree to pay the full amount for the products and any applicable shipping fees.
4. Shipping & Delivery
- Orders are processed within 2–4 business days and shipped via our nominated courier.
- Delivery times may vary depending on location and courier services. Delays caused by postal services are outside of our control.
- Once shipped, we are not responsible for lost, stolen, or delayed parcels. Please contact the courier directly for tracking and delivery updates.
5. Refunds & Exchanges
- Please refer to our Refund & Exchange Policy for full details.
- We do not accept returns, refunds, or exchanges for change of mind.
- If your item is damaged or faulty upon arrival, please follow the instructions in our Refund & Exchange Policy.
6. Intellectual Property
- All content on this website, including logos, text, product images, and graphics, is the property of Joyous Things & Co.
- You may not reproduce, copy, distribute, or use any content without our written consent.
7. Limitation of Liability
- To the maximum extent permitted by law, Joyous Things & Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our liability is limited to the purchase price of the product(s) you ordered.
8. Governing Law
- These Terms & Conditions are governed by the laws of [Insert Country/State, e.g., New South Wales, Australia].
- Any disputes will be subject to the exclusive jurisdiction of the courts in that region.
9. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Joyous Things & Co.
📧 Email: joyousthingsandco@gmail.com